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About Our Practice

A dedicated team committed to practical sustainability outcomes for Australian organisations.

Founded on Practical Principles

cliff-echo emerged from a simple observation: many businesses wanted to improve their environmental performance but struggled to find actionable guidance that fit their operational realities. Too often, sustainability advice came wrapped in theoretical frameworks disconnected from day-to-day business pressures.

We established our practice in 2014 with a different approach. Rather than prescribing one-size-fits-all solutions, we developed a methodology centred on understanding each client's unique context before making recommendations.

Over the years, this client-first philosophy has guided our growth from a small consultancy to a trusted partner for organisations across diverse sectors throughout Australia.

Modern sustainable office building architecture

Principles That Shape Our Work

We believe meaningful sustainability progress happens when environmental goals align with business objectives. Recommendations that ignore financial constraints or operational complexities rarely achieve lasting implementation.

Our work prioritises transparency at every stage. Clients receive honest assessments, including acknowledgment of limitations and uncertainties where they exist.

  • Evidence-based recommendations
  • Clear communication without jargon
  • Long-term partnership orientation
  • Measurable outcome focus
Business meeting discussing strategy and plans

Meet Our Senior Team

Experienced professionals bringing diverse perspectives to every engagement.

Professional headshot of David Palmer

David Palmer

Principal Consultant
Professional headshot of Michelle Ng

Michelle Ng

Technical Director
Professional headshot of Andrew Brooks

Andrew Brooks

Strategy Lead
340+
Projects Delivered
15
Team Members
8
Industry Sectors
12
Years Operating

Sectors We Serve

While our methodology applies broadly, we have developed particular depth in several key sectors where energy and sustainability considerations intersect with complex operational requirements.

Manufacturing facilities, commercial property portfolios, healthcare organisations, and educational institutions represent areas where our accumulated experience enables rapid problem identification and solution development.

  • Manufacturing and industrial operations
  • Commercial real estate
  • Healthcare facilities
  • Education sector
  • Hospitality and retail
Industrial facility with sustainable technology

Interested in Working Together?

Explore how our expertise might benefit your organisation.

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Disclaimer: Information presented on this page is intended for general informational purposes. Individual results and outcomes may differ based on specific circumstances. Professional consultation is recommended before implementing any significant operational changes.